Disaster Recovery Resources

2-1-1 Texas/United Way Helpline

2-1-1 is our community’s go-to resource in times of disaster and every day of the year.  The service is available 24 hours a day, 7 days a week, and is available in numerous languages. Call 2-1-1 for assistance or go to 211texas.org. 

How to Report Damages and Access Resources

After a disaster, residents should document all personal property damages with photos before doing any work to clean up.  These photos will help provide documentation to insurance providers, FEMA, SBA, and other entities assisting impacted residents. 

Harris County residents should report their damages via the Home Damage & Community Needs Assessment Survey.  The Harris County Connective survey allows you to connect with additional local resources and recovery organizations as aid becomes available.

The Individual State of Texas Assessment Tool (iSTAT) is a survey for the State of Texas to gather information for potential state and federal resources. 

Food Replacement

If you sustained power outages, you may be eligible for food replacement.

Homeowners and renters may be eligible for food replacement as part of their homeowners’ or renters’ insurance policy.  Call your provider to check as each insurance company and policy can have different benefits and requirements. 

SNAP recipients may also receive replacement benefits due to a sustained power outage.  Contact 2-1-1 to complete the replacement benefits application.  

Disaster SNAP or D-SNAP is a program that offers short-term food assistance benefits to families recovery from a disaster.  D-SNAP is designed to help when people return to their homes and have access to electricity and grocery stores.  Currently, D-SNAP has not been authorized for this disaster. 

Food distribution events and local food banks may be available for impacted residents to get food resources.  Contact 2-1-1 for information about food resources and events near you. 

Muck and Gut

Mucking and gutting is the removal of damaged belongs and construction materials from the home and prepping the home for mold treatment. 

After the Disaster: Muck and Gut Process

Muck and Gut Guide

Mold Sanitation

Mold is a common problem after flooding.  It can be harmful to your health and must be effectively cleared before you can begin rebuilding. 

Step-by-Step Mold Remediation Guide
Step-by-Step Mold Remediation Guide (with ASL)

Learn the Truth About Mold

Mold Remediation Guide

Debris

Disaster clean-up is complex, but some treasures may be salvageable.  Check out the resources below to learn more about restoring your family’s treasures. 

Salvaging Water-Damaged Family Valuables and Heirlooms


Harris County debris removal information:

ENGLISH
SPANISH
CHINESE
ARABIC
VIETNAMESE

Crisis Cleanup

We have activated Crisis Cleanup for Harris County residents who may need help with cleanup.  The number to call is 832-509-2977.  There are operators that will either answer immediately or will call the survivors back.  There is not an online process, this hotline process is especially helpful for those without internet access.

Donation Opportunities

The Harris County Long Term Recovery Committee has gathered information on organizations accepting donations from individuals looking to help those affected by recent flooding.

Voluntary Home Buyout Program Information

Interested in the voluntary Home Buyout Program, CLICK HERE.